Initial commit (code only without large binaries)
This commit is contained in:
robin
288
EdgeAPI/internal/rpc/services/tickets/service_user_ticket.go
Normal file
288
EdgeAPI/internal/rpc/services/tickets/service_user_ticket.go
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@@ -0,0 +1,288 @@
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// Copyright 2022 Liuxiangchao iwind.liu@gmail.com. All rights reserved. Official site: https://goedge.cn .
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package tickets
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import (
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"context"
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"github.com/TeaOSLab/EdgeAPI/internal/db/models"
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"github.com/TeaOSLab/EdgeAPI/internal/db/models/tickets"
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"github.com/TeaOSLab/EdgeAPI/internal/rpc/services"
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"github.com/TeaOSLab/EdgeCommon/pkg/rpc/pb"
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)
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// UserTicketService 工单服务
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type UserTicketService struct {
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services.BaseService
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}
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// CreateUserTicket 创建工单
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func (this *UserTicketService) CreateUserTicket(ctx context.Context, req *pb.CreateUserTicketRequest) (*pb.CreateUserTicketResponse, error) {
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userId, err := this.ValidateUserNode(ctx, true)
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if err != nil {
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return nil, err
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}
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// 检查工单分类是否存在
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if req.UserTicketCategoryId > 0 {
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// TODO 检查工单分类是否存在
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}
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var tx = this.NullTx()
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ticketId, err := tickets.SharedUserTicketDAO.CreateTicket(tx, userId, req.UserTicketCategoryId, req.Subject, req.Body)
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if err != nil {
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return nil, err
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}
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return &pb.CreateUserTicketResponse{
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UserTicketId: ticketId,
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}, nil
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}
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// UpdateUserTicket 修改工单
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func (this *UserTicketService) UpdateUserTicket(ctx context.Context, req *pb.UpdateUserTicketRequest) (*pb.RPCSuccess, error) {
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userId, err := this.ValidateUserNode(ctx, true)
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if err != nil {
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return nil, err
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}
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var tx = this.NullTx()
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err = tickets.SharedUserTicketDAO.CheckUserTicket(tx, userId, req.UserTicketId)
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if err != nil {
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return nil, err
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}
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err = tickets.SharedUserTicketDAO.UpdateTicket(tx, req.UserTicketId, req.UserTicketCategoryId, req.Subject, req.Body)
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if err != nil {
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return nil, err
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}
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// 创建日志
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ticketStatus, err := tickets.SharedUserTicketDAO.FindTicketStatus(tx, req.UserTicketId)
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if err != nil {
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return nil, err
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}
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_, err = tickets.SharedUserTicketLogDAO.CreateLog(tx, 0, userId, req.UserTicketId, ticketStatus, "修改工单内容", true /** 系统记录，不允许删除 **/)
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if err != nil {
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return nil, err
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}
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return this.Success()
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}
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// DeleteUserTicket 删除工单
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func (this *UserTicketService) DeleteUserTicket(ctx context.Context, req *pb.DeleteUserTicketRequest) (*pb.RPCSuccess, error) {
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userId, err := this.ValidateUserNode(ctx, true)
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if err != nil {
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return nil, err
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}
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var tx = this.NullTx()
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err = tickets.SharedUserTicketDAO.CheckUserTicket(tx, userId, req.UserTicketId)
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if err != nil {
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return nil, err
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}
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ticketStatus, err := tickets.SharedUserTicketDAO.FindTicketStatus(tx, req.UserTicketId)
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if err != nil {
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return nil, err
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}
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err = tickets.SharedUserTicketDAO.DisableUserTicket(tx, req.UserTicketId)
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if err != nil {
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return nil, err
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}
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// 创建日志
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_, err = tickets.SharedUserTicketLogDAO.CreateLog(tx, 0, userId, req.UserTicketId, ticketStatus, "删除工单", true /** 系统记录，不允许删除 **/)
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if err != nil {
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return nil, err
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}
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return this.Success()
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}
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// CountUserTickets 计算工单数量
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func (this *UserTicketService) CountUserTickets(ctx context.Context, req *pb.CountUserTicketsRequest) (*pb.RPCCountResponse, error) {
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_, userId, err := this.ValidateAdminAndUser(ctx, true)
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if err != nil {
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return nil, err
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}
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var tx = this.NullTx()
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if userId > 0 {
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req.UserId = userId
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}
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count, err := tickets.SharedUserTicketDAO.CountAllTickets(tx, req.UserId, req.UserTicketCategoryId, req.Status)
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if err != nil {
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return nil, err
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}
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return this.SuccessCount(count)
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}
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// ListUserTickets 列出单页工单
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func (this *UserTicketService) ListUserTickets(ctx context.Context, req *pb.ListUserTicketsRequest) (*pb.ListUserTicketsResponse, error) {
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_, userId, err := this.ValidateAdminAndUser(ctx, true)
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if err != nil {
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return nil, err
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}
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var tx = this.NullTx()
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if userId > 0 {
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req.UserId = userId
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}
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ticketList, err := tickets.SharedUserTicketDAO.ListTickets(tx, req.UserId, req.UserTicketCategoryId, req.Status, req.Offset, req.Size)
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if err != nil {
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return nil, err
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}
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var pbTickets = []*pb.UserTicket{}
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for _, ticket := range ticketList {
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// 分类
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category, err := tickets.SharedUserTicketCategoryDAO.FindEnabledUserTicketCategory(tx, int64(ticket.CategoryId))
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if err != nil {
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return nil, err
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}
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var pbCategory *pb.UserTicketCategory
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if category != nil {
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pbCategory = &pb.UserTicketCategory{
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Id: int64(category.Id),
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Name: category.Name,
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IsOn: category.IsOn,
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}
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}
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// 用户
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user, err := models.SharedUserDAO.FindEnabledBasicUser(tx, int64(ticket.UserId))
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if err != nil {
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return nil, err
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}
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var pbUser *pb.User
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if user != nil {
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pbUser = &pb.User{
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Id: int64(user.Id),
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Fullname: user.Fullname,
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Username: user.Username,
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}
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}
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// 最新一条日志
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latestLog, err := tickets.SharedUserTicketLogDAO.FindLatestTicketLog(tx, int64(ticket.Id))
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if err != nil {
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return nil, err
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}
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var pbLatestLog *pb.UserTicketLog
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if latestLog != nil {
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var pbLogAdmin *pb.Admin
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if latestLog.AdminId > 0 {
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logAdmin, err := models.SharedAdminDAO.FindBasicAdmin(tx, int64(latestLog.AdminId))
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if err != nil {
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return nil, err
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}
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if logAdmin != nil {
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pbLogAdmin = &pb.Admin{
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Id: int64(logAdmin.Id),
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Username: logAdmin.Username,
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Fullname: logAdmin.Fullname,
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}
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}
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}
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pbLatestLog = &pb.UserTicketLog{
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Id: int64(latestLog.Id),
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CreatedAt: int64(latestLog.CreatedAt),
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Admin: pbLogAdmin,
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}
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}
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pbTickets = append(pbTickets, &pb.UserTicket{
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Id: int64(ticket.Id),
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CategoryId: int64(ticket.CategoryId),
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UserId: int64(ticket.UserId),
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Subject: ticket.Subject,
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Body: ticket.Body,
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Status: ticket.Status,
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CreatedAt: int64(ticket.CreatedAt),
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LastLogAt: int64(ticket.LastLogAt),
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UserTicketCategory: pbCategory,
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User: pbUser,
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LatestUserTicketLog: pbLatestLog,
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})
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}
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return &pb.ListUserTicketsResponse{
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UserTickets: pbTickets,
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}, nil
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}
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// FindUserTicket 查找单个工单
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func (this *UserTicketService) FindUserTicket(ctx context.Context, req *pb.FindUserTicketRequest) (*pb.FindUserTicketResponse, error) {
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_, userId, err := this.ValidateAdminAndUser(ctx, true)
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if err != nil {
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return nil, err
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}
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var tx = this.NullTx()
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if userId > 0 {
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err = tickets.SharedUserTicketDAO.CheckUserTicket(tx, userId, req.UserTicketId)
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if err != nil {
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return nil, err
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}
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}
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ticket, err := tickets.SharedUserTicketDAO.FindEnabledUserTicket(tx, req.UserTicketId)
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if err != nil {
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return nil, err
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}
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if ticket == nil {
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return &pb.FindUserTicketResponse{
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UserTicket: nil,
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}, nil
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}
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// 分类
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category, err := tickets.SharedUserTicketCategoryDAO.FindEnabledUserTicketCategory(tx, int64(ticket.CategoryId))
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if err != nil {
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return nil, err
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}
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var pbCategory *pb.UserTicketCategory
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if category != nil {
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pbCategory = &pb.UserTicketCategory{
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Id: int64(category.Id),
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Name: category.Name,
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IsOn: category.IsOn,
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}
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}
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// 用户
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user, err := models.SharedUserDAO.FindEnabledBasicUser(tx, int64(ticket.UserId))
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if err != nil {
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return nil, err
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}
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var pbUser *pb.User
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if user != nil {
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pbUser = &pb.User{
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Id: int64(user.Id),
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Fullname: user.Fullname,
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Username: user.Username,
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}
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}
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return &pb.FindUserTicketResponse{
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UserTicket: &pb.UserTicket{
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Id: int64(ticket.Id),
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CategoryId: int64(ticket.CategoryId),
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UserId: int64(ticket.UserId),
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Subject: ticket.Subject,
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Body: ticket.Body,
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Status: ticket.Status,
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CreatedAt: int64(ticket.CreatedAt),
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LastLogAt: int64(ticket.LastLogAt),
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UserTicketCategory: pbCategory,
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User: pbUser,
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},
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}, nil
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}
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@@ -0,0 +1,139 @@
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// Copyright 2022 Liuxiangchao iwind.liu@gmail.com. All rights reserved. Official site: https://goedge.cn .
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package tickets
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import (
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"context"
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"github.com/TeaOSLab/EdgeAPI/internal/db/models/tickets"
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"github.com/TeaOSLab/EdgeAPI/internal/rpc/services"
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"github.com/TeaOSLab/EdgeCommon/pkg/rpc/pb"
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)
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// UserTicketCategoryService 工单分类服务
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type UserTicketCategoryService struct {
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services.BaseService
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}
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// CreateUserTicketCategory 创建分类
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func (this *UserTicketCategoryService) CreateUserTicketCategory(ctx context.Context, req *pb.CreateUserTicketCategoryRequest) (*pb.CreateUserTicketCategoryResponse, error) {
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_, err := this.ValidateAdmin(ctx)
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if err != nil {
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return nil, err
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}
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var tx = this.NullTx()
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categoryId, err := tickets.SharedUserTicketCategoryDAO.CreateCategory(tx, req.Name)
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if err != nil {
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return nil, err
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}
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return &pb.CreateUserTicketCategoryResponse{
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UserTicketCategoryId: categoryId,
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}, nil
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}
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// UpdateUserTicketCategory 修改分类
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func (this *UserTicketCategoryService) UpdateUserTicketCategory(ctx context.Context, req *pb.UpdateUserTicketCategoryRequest) (*pb.RPCSuccess, error) {
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_, err := this.ValidateAdmin(ctx)
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if err != nil {
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return nil, err
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}
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var tx = this.NullTx()
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err = tickets.SharedUserTicketCategoryDAO.UpdateCategory(tx, req.UserTicketCategoryId, req.Name, req.IsOn)
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if err != nil {
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return nil, err
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}
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return this.Success()
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}
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// DeleteUserTicketCategory 删除分类
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func (this *UserTicketCategoryService) DeleteUserTicketCategory(ctx context.Context, req *pb.DeleteUserTicketCategoryRequest) (*pb.RPCSuccess, error) {
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_, err := this.ValidateAdmin(ctx)
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if err != nil {
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return nil, err
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}
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var tx = this.NullTx()
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err = tickets.SharedUserTicketCategoryDAO.DisableUserTicketCategory(tx, req.UserTicketCategoryId)
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if err != nil {
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return nil, err
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}
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return this.Success()
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}
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// FindAllUserTicketCategories 查找所有分类
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func (this *UserTicketCategoryService) FindAllUserTicketCategories(ctx context.Context, req *pb.FindAllUserTicketCategoriesRequest) (*pb.FindAllUserTicketCategoriesResponse, error) {
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_, err := this.ValidateAdmin(ctx)
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if err != nil {
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return nil, err
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}
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var tx = this.NullTx()
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categories, err := tickets.SharedUserTicketCategoryDAO.FindAllEnabledCategories(tx)
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if err != nil {
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return nil, err
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}
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var pbCategories = []*pb.UserTicketCategory{}
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for _, category := range categories {
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pbCategories = append(pbCategories, &pb.UserTicketCategory{
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Id: int64(category.Id),
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Name: category.Name,
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IsOn: category.IsOn,
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})
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}
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return &pb.FindAllUserTicketCategoriesResponse{
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UserTicketCategories: pbCategories,
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}, nil
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}
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// FindAllAvailableUserTicketCategories 查找所有启用中的分类
|
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func (this *UserTicketCategoryService) FindAllAvailableUserTicketCategories(ctx context.Context, req *pb.FindAllAvailableUserTicketCategoriesRequest) (*pb.FindAllAvailableUserTicketCategoriesResponse, error) {
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_, _, err := this.ValidateAdminAndUser(ctx, true)
|
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if err != nil {
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return nil, err
|
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}
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|
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var tx = this.NullTx()
|
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categories, err := tickets.SharedUserTicketCategoryDAO.FindAllEnabledAndOnCategories(tx)
|
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if err != nil {
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return nil, err
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}
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var pbCategories = []*pb.UserTicketCategory{}
|
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for _, category := range categories {
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pbCategories = append(pbCategories, &pb.UserTicketCategory{
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Id: int64(category.Id),
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Name: category.Name,
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IsOn: category.IsOn,
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})
|
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}
|
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return &pb.FindAllAvailableUserTicketCategoriesResponse{
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UserTicketCategories: pbCategories,
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}, nil
|
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}
|
||||
|
||||
// FindUserTicketCategory 查询单个分类
|
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func (this *UserTicketCategoryService) FindUserTicketCategory(ctx context.Context, req *pb.FindUserTicketCategoryRequest) (*pb.FindUserTicketCategoryResponse, error) {
|
||||
_, err := this.ValidateAdmin(ctx)
|
||||
if err != nil {
|
||||
return nil, err
|
||||
}
|
||||
|
||||
var tx = this.NullTx()
|
||||
category, err := tickets.SharedUserTicketCategoryDAO.FindEnabledUserTicketCategory(tx, req.UserTicketCategoryId)
|
||||
if err != nil {
|
||||
return nil, err
|
||||
}
|
||||
if category == nil {
|
||||
return &pb.FindUserTicketCategoryResponse{
|
||||
UserTicketCategory: nil,
|
||||
}, nil
|
||||
}
|
||||
|
||||
return &pb.FindUserTicketCategoryResponse{
|
||||
UserTicketCategory: &pb.UserTicketCategory{
|
||||
Id: int64(category.Id),
|
||||
Name: category.Name,
|
||||
IsOn: category.IsOn,
|
||||
},
|
||||
}, nil
|
||||
}
|
||||
175
EdgeAPI/internal/rpc/services/tickets/service_user_ticket_log.go
Normal file
175
EdgeAPI/internal/rpc/services/tickets/service_user_ticket_log.go
Normal file
@@ -0,0 +1,175 @@
|
||||
// Copyright 2022 Liuxiangchao iwind.liu@gmail.com. All rights reserved. Official site: https://goedge.cn .
|
||||
|
||||
package tickets
|
||||
|
||||
import (
|
||||
"context"
|
||||
"github.com/TeaOSLab/EdgeAPI/internal/db/models"
|
||||
"github.com/TeaOSLab/EdgeAPI/internal/db/models/tickets"
|
||||
"github.com/TeaOSLab/EdgeAPI/internal/errors"
|
||||
"github.com/TeaOSLab/EdgeAPI/internal/rpc/services"
|
||||
"github.com/TeaOSLab/EdgeCommon/pkg/rpc/pb"
|
||||
)
|
||||
|
||||
// UserTicketLogService 工单日志服务
|
||||
type UserTicketLogService struct {
|
||||
services.BaseService
|
||||
}
|
||||
|
||||
// CreateUserTicketLog 创建日志
|
||||
func (this *UserTicketLogService) CreateUserTicketLog(ctx context.Context, req *pb.CreateUserTicketLogRequest) (*pb.CreateUserTicketLogResponse, error) {
|
||||
adminId, userId, err := this.ValidateAdminAndUser(ctx, true)
|
||||
if err != nil {
|
||||
return nil, err
|
||||
}
|
||||
|
||||
var tx = this.NullTx()
|
||||
|
||||
// 如果没有指定状态，就使用上次的状态
|
||||
if len(req.Status) == 0 {
|
||||
status, err := tickets.SharedUserTicketDAO.FindTicketStatus(tx, req.UserTicketId)
|
||||
if err != nil {
|
||||
return nil, err
|
||||
}
|
||||
req.Status = status
|
||||
}
|
||||
|
||||
logId, err := tickets.SharedUserTicketLogDAO.CreateLog(tx, adminId, userId, req.UserTicketId, req.Status, req.Comment, false)
|
||||
if err != nil {
|
||||
return nil, err
|
||||
}
|
||||
|
||||
return &pb.CreateUserTicketLogResponse{
|
||||
UserTicketLogId: logId,
|
||||
}, nil
|
||||
}
|
||||
|
||||
// DeleteUserTicketLog 删除日志
|
||||
func (this *UserTicketLogService) DeleteUserTicketLog(ctx context.Context, req *pb.DeleteUserTicketLogRequest) (*pb.RPCSuccess, error) {
|
||||
_, userId, err := this.ValidateAdminAndUser(ctx, true)
|
||||
if err != nil {
|
||||
return nil, err
|
||||
}
|
||||
|
||||
var tx = this.NullTx()
|
||||
if userId > 0 {
|
||||
err = tickets.SharedUserTicketLogDAO.CheckUserLog(tx, userId, req.UserTicketLogId)
|
||||
if err != nil {
|
||||
return nil, err
|
||||
}
|
||||
}
|
||||
|
||||
isReadonly, err := tickets.SharedUserTicketLogDAO.CheckLogReadonly(tx, req.UserTicketLogId)
|
||||
if err != nil {
|
||||
return nil, err
|
||||
}
|
||||
if isReadonly {
|
||||
return nil, errors.New("the log is readonly")
|
||||
}
|
||||
|
||||
err = tickets.SharedUserTicketLogDAO.DisableLog(tx, req.UserTicketLogId)
|
||||
if err != nil {
|
||||
return nil, err
|
||||
}
|
||||
|
||||
return this.Success()
|
||||
}
|
||||
|
||||
// CountUserTicketLogs 查询日志数量
|
||||
func (this *UserTicketLogService) CountUserTicketLogs(ctx context.Context, req *pb.CountUserTicketLogsRequest) (*pb.RPCCountResponse, error) {
|
||||
_, userId, err := this.ValidateAdminAndUser(ctx, true)
|
||||
if err != nil {
|
||||
return nil, err
|
||||
}
|
||||
|
||||
var tx = this.NullTx()
|
||||
|
||||
if userId > 0 {
|
||||
err = tickets.SharedUserTicketDAO.CheckUserTicket(tx, userId, req.UserTicketId)
|
||||
if err != nil {
|
||||
return nil, err
|
||||
}
|
||||
}
|
||||
|
||||
count, err := tickets.SharedUserTicketLogDAO.CountTicketLogs(tx, req.UserTicketId)
|
||||
if err != nil {
|
||||
return nil, err
|
||||
}
|
||||
|
||||
return this.SuccessCount(count)
|
||||
}
|
||||
|
||||
// ListUserTicketLogs 列出单页日志
|
||||
func (this *UserTicketLogService) ListUserTicketLogs(ctx context.Context, req *pb.ListUserTicketLogsRequest) (*pb.ListUserTicketLogsResponse, error) {
|
||||
adminId, userId, err := this.ValidateAdminAndUser(ctx, true)
|
||||
if err != nil {
|
||||
return nil, err
|
||||
}
|
||||
|
||||
var tx = this.NullTx()
|
||||
|
||||
if userId > 0 {
|
||||
err = tickets.SharedUserTicketDAO.CheckUserTicket(tx, userId, req.UserTicketId)
|
||||
if err != nil {
|
||||
return nil, err
|
||||
}
|
||||
}
|
||||
|
||||
logs, err := tickets.SharedUserTicketLogDAO.ListTicketLogs(tx, req.UserTicketId, req.Offset, req.Size)
|
||||
if err != nil {
|
||||
return nil, err
|
||||
}
|
||||
|
||||
var pbLogs = []*pb.UserTicketLog{}
|
||||
for _, log := range logs {
|
||||
// 只有管理员才可以看到管理员信息
|
||||
var pbAdmin *pb.Admin
|
||||
var pbUser *pb.User
|
||||
if adminId > 0 {
|
||||
if log.AdminId > 0 {
|
||||
admin, err := models.SharedAdminDAO.FindBasicAdmin(tx, int64(log.AdminId))
|
||||
if err != nil {
|
||||
return nil, err
|
||||
}
|
||||
if admin != nil {
|
||||
pbAdmin = &pb.Admin{
|
||||
Id: int64(admin.Id),
|
||||
Fullname: admin.Fullname,
|
||||
Username: admin.Username,
|
||||
}
|
||||
}
|
||||
}
|
||||
|
||||
if log.UserId > 0 {
|
||||
user, err := models.SharedUserDAO.FindEnabledBasicUser(tx, int64(log.UserId))
|
||||
if err != nil {
|
||||
return nil, err
|
||||
}
|
||||
if user != nil {
|
||||
pbUser = &pb.User{
|
||||
Id: int64(user.Id),
|
||||
Fullname: user.Fullname,
|
||||
Username: user.Username,
|
||||
}
|
||||
}
|
||||
}
|
||||
}
|
||||
|
||||
pbLogs = append(pbLogs, &pb.UserTicketLog{
|
||||
Id: int64(log.Id),
|
||||
AdminId: int64(log.AdminId),
|
||||
UserId: int64(log.UserId),
|
||||
TicketId: int64(log.TicketId),
|
||||
Status: log.Status,
|
||||
Comment: log.Comment,
|
||||
CreatedAt: int64(log.CreatedAt),
|
||||
IsReadonly: log.IsReadonly,
|
||||
Admin: pbAdmin,
|
||||
User: pbUser,
|
||||
})
|
||||
}
|
||||
|
||||
return &pb.ListUserTicketLogsResponse{
|
||||
UserTicketLogs: pbLogs,
|
||||
}, nil
|
||||
}
|
||||
Reference in New Issue
Block a user