137 lines
3.4 KiB
Go
137 lines
3.4 KiB
Go
// Copyright 2022 Liuxiangchao iwind.liu@gmail.com. All rights reserved. Official site: https://goedge.cn .
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//go:build plus
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package ticket
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import (
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"github.com/TeaOSLab/EdgeAdmin/internal/web/actions/actionutils"
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"github.com/TeaOSLab/EdgeCommon/pkg/rpc/pb"
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"github.com/TeaOSLab/EdgeCommon/pkg/userconfigs"
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"github.com/iwind/TeaGo/maps"
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timeutil "github.com/iwind/TeaGo/utils/time"
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"html"
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"strings"
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)
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type IndexAction struct {
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actionutils.ParentAction
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}
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func (this *IndexAction) Init() {
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this.Nav("", "", "")
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}
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func (this *IndexAction) RunGet(params struct {
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TicketId int64
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FromURL string
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}) {
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this.Data["fromURL"] = params.FromURL
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// 工单信息
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ticketResp, err := this.RPC().UserTicketRPC().FindUserTicket(this.AdminContext(), &pb.FindUserTicketRequest{UserTicketId: params.TicketId})
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if err != nil {
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this.ErrorPage(err)
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return
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}
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var ticket = ticketResp.UserTicket
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if ticket == nil {
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return
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}
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// category
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var categoryMap maps.Map
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if ticket.UserTicketCategory != nil {
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categoryMap = maps.Map{
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"id": ticket.UserTicketCategory.Id,
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"name": ticket.UserTicketCategory.Name,
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}
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}
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// user
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var userMap maps.Map
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if ticket.User != nil {
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userMap = maps.Map{
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"id": ticket.User.Id,
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"username": ticket.User.Username,
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"fullname": ticket.User.Fullname,
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}
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}
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this.Data["ticket"] = maps.Map{
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"id": ticket.Id,
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"subject": ticket.Subject,
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"body": this.formatText(ticket.Body),
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"createdTime": timeutil.FormatTime("Y-m-d H:i:s", ticket.CreatedAt),
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"lastLogTime": timeutil.FormatTime("Y-m-d H:i:s", ticket.LastLogAt),
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"status": ticket.Status,
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"statusName": userconfigs.UserTicketStatusName(ticket.Status),
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"category": categoryMap,
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"user": userMap,
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}
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// 工单处理日志
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countLogsResp, err := this.RPC().UserTicketLogRPC().CountUserTicketLogs(this.AdminContext(), &pb.CountUserTicketLogsRequest{UserTicketId: params.TicketId})
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if err != nil {
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this.ErrorPage(err)
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return
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}
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var countLogs = countLogsResp.Count
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var page = this.NewPage(countLogs)
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this.Data["page"] = page.AsHTML()
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logsResp, err := this.RPC().UserTicketLogRPC().ListUserTicketLogs(this.AdminContext(), &pb.ListUserTicketLogsRequest{
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UserTicketId: params.TicketId,
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Offset: page.Offset,
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Size: page.Size,
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})
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if err != nil {
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this.ErrorPage(err)
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return
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}
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var logMaps = []maps.Map{}
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for _, log := range logsResp.UserTicketLogs {
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// admin
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var adminMap maps.Map
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if log.Admin != nil {
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adminMap = maps.Map{
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"id": log.Admin.Id,
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"fullname": log.Admin.Fullname,
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"username": log.Admin.Username,
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}
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}
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// user
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var userMap maps.Map
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if log.User != nil {
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userMap = maps.Map{
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"id": log.User.Id,
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"fullname": log.User.Fullname,
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"username": log.User.Username,
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}
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}
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logMaps = append(logMaps, maps.Map{
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"id": log.Id,
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"comment": this.formatText(log.Comment),
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"createdTime": timeutil.FormatTime("Y-m-d H:i:s", log.CreatedAt),
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"status": log.Status,
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"statusName": userconfigs.UserTicketStatusName(log.Status),
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"admin": adminMap,
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"user": userMap,
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})
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}
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this.Data["logs"] = logMaps
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this.Show()
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}
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func (this *IndexAction) formatText(s string) string {
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s = html.EscapeString(s)
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s = strings.ReplaceAll(s, " ", " ")
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s = strings.ReplaceAll(s, "\t", " ")
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s = strings.ReplaceAll(s, "\n", "<br/>\n")
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return s
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}
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